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Folkestone Documentary Festival 2024

17th to 20th October 2024

Event Details

Folkestone Documentary Festival 2024
From
Thursday 17th October 2024
To
Sunday 20th October 2024
Venue
Various

Welcome to the fourth edition of the Folkestone Documentary Festival, a weekend of documentary films, discussions, walks and parties at the Kent seaside.

The festival programme will be announced later this year. For more information visit folkestonedocumentaryfestival.co.uk.

Submissions Open

Got a documentary film you’d like for us to consider including in our festival programme this year? For our 2024 Film programme we are accepting submissions for the first time and welcome feature and short documentaries to play in the festival. Feature documentaries must be over 70 mins in length and be the director’s first or second film. This does not apply to short film submissions, which are up to 25 minutes.

*** Final Submissions Deadline: Monday 6th May 2024 ***

Festival Pass

Folkestone Documentary Festival has one of the most affordable film festival passes in the UK, which offers you access to almost every festival event for just £45 (or £25 for concessions).

Once you have your festival pass, you can use it by logging in to your account, then selecting “Use Pass” for each event you’d like to attend in the programme above. Your pass will reduce one ticket for each event to £0.00 once you reach the final checkout page.

Festival Passes are limited to one per customer. When purchasing, please select [F] for the full pass, or [C] if you qualify for the concession pass. Terms & Conditions apply to all Festival Passes.

To use a festival pass, please log in to your account first, then return here and select “Use Pass” for each event you’d like to attend.

Festival Pass FAQ

Q. How does my Festival Pass work?

After you buy a festival pass, you can use it straight away to book one free ticket to each festival event shown on our website. Your tickets will be discounted to £0.00 once you log in and reach the checkout.

Q. Can I buy more than one Festival Pass?

No. Festival passes are limited to one per customer account. Please see item 6 under our Terms & Conditions for more information.

Q. Does my pass automatically give me tickets to all screenings and events?

No. You must still book tickets for the screenings and events you would like to attend, but your pass will mean these tickets are free. Your pass will allow you to book one free ticket for each festival event.

Q. Which Festival Pass should I buy? [F] or [C]?

If you qualify for a Concession Festival Pass, please select the [C] pass when purchasing. Otherwise, please select the [F] pass. See the next question for Concession Festival Pass eligibility.

Q. Who qualifies for a Concession Festival Pass?

Concession passes are available to:

  • Anyone aged 30 and under;
  • Anyone over the age of 60;
  • Students.

You may be asked to show proof of age or status if you have booked tickets using a concession festival pass.

Q. How do I use my Festival Pass?

Once you have your pass, you can use it for most festival events across all venues straight away; make sure you log in to your account, then select “Use Pass” against each event you’d like to book. One ticket for each event will be discounted to £0.00 once you reach the final stage of checkout.

Q. My Festival Pass isn’t working. What should I do?

Please check the following:

  • You have first completed checkout when purchasing your pass, in a separate transaction from any tickets for festival events.
  • You have logged into our website using the same email address used to purchase your pass.
  • You have checked that your pass is active on your account by logging in and selecting “My Membership”.
  • You have reached the final page of checkout after adding tickets for festival events to your order; tickets will continue to display at full price until the last page of checkout.

Q. My Festival Pass still isn’t working! Who can I contact?

If you have checked the list above, but are still having problems using using your pass to book tickets for festival events, please contact us here or call 01303 221 230 during cinema opening hours.

Q. Where do I use my Festival Pass for events at the Quarterhouse or the Green Room?

Only on the Silver Screen Cinema website. After logging in to your account, you can use your pass to book tickets for all venues by selecting “Use Pass” against each event. Note that you will not be able to use your pass on other venue’s websites.

Q. How do I use my Festival Pass for the free events at the Glassworks or the Brewery Tap?

You do not have to use your pass for these events, as they are free. You can sign up for tickets to these events at folkestonedocumentaryfestival.co.uk/events/.

Q. Can I use my Festival Pass to get a ticket on the door?

Yes, but tickets are subject to availability and your festival pass does not guarantee you entry to an event if it has sold out by the time doors open. We recommend you use your festival pass to book your ticket in advance to ensure you have a seat when you arrive.

Q. Does my Festival Pass guarantee me a specific seat?

No. You can use your festival pass to book a guaranteed place in each event, but seats will be taken first-come first-served on arrival. However, ticket-holders will be given priority admission at our cinema. We recommend you use your festival pass to book your ticket in advance for quick entry to the auditorium.

Q. Will I be charged a booking fee when I use my Festival Pass to book tickets?

No. Booking fees are not applied when you use your festival pass, which means that the cost of your pass is the only amount you will pay for all festival events.

Q. What are the Terms & Conditions for my Festival Pass?

You can see our full Terms & Conditions for your festival pass under item 6: “Event Passes” in our Terms & Conditions.

Q. Who should I contact for help with my Festival Pass?

For any problems purchasing a festival pass, or problems using using your pass to book tickets at our cinema, please contact us here or call 01303 221 230 during cinema opening hours.