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Folkestone Documentary Festival 2022

21-23 October 2022

The Folkestone Documentary festival returns for three days in 2022 with an opening night party, twelve screenings, industry Q&As, masterclasses, guest programmers, and a community meal.

Taking place across the Quarterhouse and the Silver Screen Cinema, the festival celebrates documentary in all its forms, from art to social issues to just great stories, with community collaborations at the heart of programming.

You can see our screenings below. More events are being held at the Quarterhouse. For the full programme, please visit the Folkestone Documentary Festival website.

Tickets are available for individual events, or you can take advantage of the Documentary Festival Pass which gives you access to all festival events at a much-reduced price.

Our Screenings

Festival Pass

Purchase your Festival Pass to receive access to all screenings, masterclasses, and the Opening Night Party.

Festival Passes are available from Creative Folkestone and allow you to book tickets for all events, enabling you to experience all that Folkestone Documentary Festival has to offer at a much-reduced price.

Your Festival Pass entitles you to book one ticket per event. It can be used to book tickets for events at the Quarterhouse straight away, but must be activated on our website before it can be used to book events at our cinema. You can activate it by following the instructions in your activation email, which you should receive within 24 hours of purchase.

All Folkestone Documentary Festival events at the Silver Screen Cinema and Quarterhouse are part of the Festival Pass offer unless otherwise stated. Festival Passes are limited to one per customer. Terms & Conditions apply to all Festival Passes.

Festival Pass FAQ

Q. Where can I buy a Festival Pass?

Festival passes are available to purchase from the Creative Folkestone website here: www.creativefolkestone.org.uk

Q. Can I buy more than one Festival Pass?

No. Festival passes are limited to one per customer account. Please see www.creativefolkestone.org.uk and item 6 under our Terms & Conditions for more information.

Q. How does my Festival Pass work?

After you buy a festival pass from Creative Folkestone, you will receive an email from us within 24 hours, containing instructions to activate it on our website. You can then create an account with us (if you do not already have one) using your email address. After you log in and activate your pass, you will then be able to book one free ticket to each festival event at our cinema. Your tickets will be discounted to £0.00 once you log in and reach the checkout.

For events at the Quarterhouse, you can use your pass immediately after purchase by logging in to the Creative Folkestone website. Your tickets will be discounted to £0.00 once you reach the checkout.

Q. How do I activate my Festival Pass?

Please click on the activation link contained in your activation email, and follow the instructions in the same email. During the activation process, you will need to enter the code from your activation email and create an account on our website (if you do not already have one) using your email address.

Q. I haven’t received my activation email, what should I do?

Your activation email should usually arrive within 6 to 8 hours of purchase, but can sometimes take up to 24 hours. If you haven’t received it after this time, then please check your junk mail folder. If you still can’t find it, then please email us at boxoffice@folkestonecinema.com, providing your name and the email address you used to purchase your pass.

Q. Does my pass automatically give me tickets to all screenings and events?

No. You must still book tickets for the screenings and events you would like to attend, but your pass will mean these tickets are free. Your pass will allow you to book one free ticket for each festival event.

Q. Who qualifies for a Concession Festival Pass?

Concession passes are available to:

  • Recipients of Universal Credit, JSA, ESA, PIP, or Carer’s Allowance in the UK;
  • Anyone aged 30 and under;
  • Anyone over the age of 60;
  • Students;
  • Creative Folkestone Members.

You may be asked to show proof of age or status if you have booked tickets using a concession festival pass.

Q. How do I use my Festival Pass at the Quarterhouse?

Once you have your pass, you can use it to book screenings and events at the Quarterhouse straight away; make sure you are logged in to the Creative Folkestone website. Your tickets will be discounted to £0.00 once you reach the checkout.

Q. How do I use my Festival Pass at the Silver Screen Cinema?

Once you receive your activation email, you can activate your pass on our website yourself by following the instructions. Once activated, you can use it to book festival screenings and events at our cinema. Please make sure you are logged in to our website, and your pass will take effect once you reach the checkout.

Q. Can I use my Festival Pass to get a ticket on the door?

Yes, but tickets are subject to availability and your festival pass does not guarantee you entry to an event if it has sold out by the time doors open. We recommend you use your festival pass to book your ticket in advance to ensure you have a seat when you arrive.

Q. Will I be charged a booking fee when I use my Festival Pass to book tickets?

No. Booking fees are not applied when you use your festival pass, which means that the cost of your pass is the only amount you will pay for all festival events.

Q. What are the Terms & Conditions for my Festival Pass?

You can see our full Terms & Conditions for your festival pass under item 6: “Event Passes” in our Terms & Conditions.

Please also visit the Creative Folkestone website for their Terms & Conditions, which may differ from ours.

Q. Who should I contact if I have a problem with my Pass?

For any problems purchasing a festival pass, or problems using a pass to book tickets at the Quarterhouse, please contact the Quarterhouse directly at boxoffice@creativefolkestone.org.uk or on 01303 760 740.

For problems activating your pass, or problems using using your pass to book tickets at our cinema, please contact our box office at boxoffice@folkestonecinema.com, or on 01303 221 230 during cinema opening hours.