When you use our website, place an order with us, or visit our cinema, you will be subject to the following Terms. Please read them carefully. You can also read our Privacy Policy to see what personal information we collect and how we use it.
Updated: 5th April 2023
The Silver Screen Cinema
The Town Hall
1-2 Guildhall Street
Folkestone
CT20 1DY
We want everyone to enjoy their visit to our cinema, so when we issue you with a cinema ticket and/or provide you with access to our cinema, you will be subject to the following Terms. Please read them carefully before you visit.
The Silver Screen Cinema
The Town Hall
1-2 Guildhall Street
Folkestone
CT20 1DY
We’re sorry if you’re unhappy with anything at our cinema. If something has gone wrong during your visit, please speak to a member of staff who will do their best to rectify the situation. If it wasn’t possible to resolve the issue, then please contact us here providing your booking reference number or transaction ID and as much additional information about the problem as possible. One of our team will get back to you within 24 hours.
You can also write to us at:
The Silver Screen Cinema
The Town Hall
1-2 Guildhall Street
Folkestone
CT20 1DY