Contact Us

Our programme is only confirmed a few weeks in advance; everything we’re showing can be found on our What’s On page. If a film isn’t listed there, please have patience and check back in a few days; we’re unable to confirm any unlisted films via email.

We do our best to show a diverse programme of films. However, we only have two screens, and this restricts the number of films we can show. Film companies can also require us to show a film for a certain number of days and performances, so this may also affect whether we can show it from release.

If we aren’t showing a film from the release date, this doesn’t necessarily mean we won’t be showing it, just that we may have had to wait a week (or sometimes two) to fit it in. Please keep an eye on our What’s On page, as it may appear soon.

Our standard ticket prices can be found on our Tickets & Prices page. Some events or non-standard shows may have special pricing; this will be shown on the relevant event page, or against the non-standard show on our What’s On page.

Yes, we accept cash, but please note that we do not accept £50 notes or foreign currency. We also recommend booking tickets in advance, as most shows have allocated seating, and we sometimes sell out.

Our tickets are generally non-refundable, and we ask you to check a box to acknowledge this before making payment and completing your booking.

However, if you do need to make a change for reasons outside of your control, we will do our best to amend your booking and under some circumstances we may be able to cancel tickets in exchange for a credit note. To request a change or cancellation, please reply to your order confirmation email at least 60 minutes before the performance time.

If you aren’t able to reply to your order confirmation email for some reason, then you can also submit your request using the form below, but please ensure you include your order number when you do this. If you don’t, we may not be able to find your booking and will be unable to help you.

Film posters remain the property of the film company that provided them, even while on display with us. We’re unable to sell them or give them away, sorry.

Any belongings which are found at our cinema are put into our lost property for 30 days. Please contact us using the form below, providing a description of the item, the time and date of your visit, and your seat numbers or a description of where you were sitting. We’ll check our lost property and let you know if we have it.

If we do have the item, you’ll be able to collect it from our box office during cinema opening hours; we’ll ask for you to sign for it when you collect. We may also ask for photo ID before we can release high-value items from our lost property.

We regret that we are unable to send lost property through the post or by courier. Any belongings which remain unclaimed in our lost property for more than 30 days are donated to charity or recycled.

For private hire enquiries, please visit our screen hire page instead. Hire requests submitted on that page will be sent directly to our dedicated bookings team.

We receive frequent requests for donations to various charitable causes; we regret that we’re unable to help with every one, but will look at each request on a case-by-case basis. Please submit your request in the form below, including a brief description of the event, the date, and the charity or cause you are supporting. We may also ask you to provide a letter of authorisation from the charity or organisation.

Sorry, we’re unable to offer work experience or placements at present.

Any job vacancies are listed on our dedicated Jobs page, and you’ll be able to apply for these when they are available.

Please don’t send us your CV unless it is part of an application for one of the positions shown on that page; any unsolicited CVs we receive are automatically deleted.